QUALITY POLICY

The vision of the law firm NICOLAS KANELLOPOULOS – CHARA ZERVA & ASSOCIATES is to become synonymous with quality service in the field of legal services.

The goals of the company are:

  • the provision of services that stand out in the market for their quality and reliability.
  • the timely and successful judicial and extrajudicial representation of our clients and the process of their cases based on their interest.
  • the continuous support to our clients through the provision of the appropriate legal services on a case by case basis,
  • the constant update on the progress of the provided services, and the immediate response to their needs and/or complaints.
  • the continuous improvement of the efficiency of the Quality System.

The above objectives are achieved through:

  • the selection and promotion of services that meet the needs of the market.
  • the constant training of our lawyers
  •  the systematic dissemination of knowledge and information with the updated data, jurisprudence and findings of the legal science,
  •  the constant training of all the employees of the Firm.
  • the cooperation with a reliable network of external collaborators throughout Greece and other professionals.
  • the application and observance of the rules of law, explicitly including the Bar Code, ethics and business ethics.
  • the continuous increase of the degree of satisfaction of our customers.
  • the increase of market share through continuous and innovative actions.
  • the commitment to comply with legal and regulatory requirements, as well as those of the ISO 9001: 2015 standard.

From the administration